Frequently Asked Questions
Shopping
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How do I purchase from Tarfin?
To purchase fertilizer, feed, seeds, and all your other agricultural needs today and pay at harvest, all you have to do is download the Tarfin Mobil application or visit an authorized Tarfin Retailer in your town.
For more detailed information, please contact our sales representatives on the Tarfin Farmer Support Line at 0850 346 81 82.
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Are additional documents required to purchase from Tarfin?
No documents (such as membership certificate or collateral) are required for your purchases from Tarfin.
All you need to know is your Livestock Business Number to complete your application for feed purchases. If you do not know your business number, you can find out your 12-digit Livestock Business Number from the Ministry of Agriculture in your city or via the e-government system by entering "Livestock Business Detail Information Inquiry".
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What products can I purchase from Tarfin?
You can purchase fertilizers, seeds, equipment, feed, and many other approved agricultural inputs from Tarfin retailers at competitive prices and with harvest payment terms.
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Which brands can I purchase from Tarfin?
You can purchase any brand of seeds, fertilizers, and feed from our authorized sales points. Available brands and products may vary between authorized retailers. You can also filter brands after selecting your product in the Tarfin Mobil.
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How can I find out the prices of products at sales points?
You can check and compare prices on Tarfin Mobil.
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How long does the application process take?
Applications made via the Tarfin Mobil app or from the authorized retailers are instantly approved. Once you complete your purchase, your invoice is sent to your mobile phone as an SMS.
For more detailed information, please contact our sales representatives on the Tarfin Farmer Support Line at 0850 346 81 82.
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When can I receive the products?
Authorized Tarfin retailers provide you with detailed information about your delivery. Your product delivery date can be arranged based on your delivery preferences.
If you have any problems with product delivery, you can always reach us on the Tarfin Farmer Support Line at 0850 346 81 82.
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When I shop from Tarfin, can I benefit from the government's fertilizer and seed support programs?
Yes, you will. After your purchase, an invoice is issued in your name. You can apply to support programs by presenting this invoice and other necessary documents to relevant institutions. If you need help with your invoice, you can always reach us via the Tarfin Farmer Support Line at 0850 346 81 82.
Tarfin Mobile
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On which phones can Tarfin Mobil be used?
Tarfin Mobile can be used by downloading from the Play Store or App Store for users using Android or IOS operating systems.
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How can I view products on Tarfin Mobil?
Once you download the Tarfin Mobil app from the Google Play Store and your location is set, you can either select from the list of products or directly type and search for products. You can filter brands of fertilizer, feed, seed, and fuel, and purchase in cash or with harvest payment terms.
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How can I apply for Tarfin Mobil? Where will I find out about my application result?
In Tarfin Mobil,
- Select your current location,
- Select the product you want to purchase.
- Choose the retailer you want to make a purchase around you.
- Choose cash or buy now, pay at harvest options.
- Fill in the necessary fields, such as the amount of product you want to buy and contact information.
- When you have answered all the questions, your application result will be displayed.
- If you close the application at this stage, we will send you a notification when your application result is determined. Please allow notifications from Tarfin before applying.
- Once you are approved, you can view the contact information of the retailer you selected and the verification code required for you to complete the transaction at your retailer.
- Your verification code will be valid for seven days.
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I could not complete my application in Tarfin Mobil. What should I do?
If you encounter problems during your application, please reach us via the Tarfin Farmer Support Line at 0850 346 81 82.
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I want to buy my agricultural inputs now and pay at harvest. What should I do?
You can create your application by logging into the Tarfin Mobil, selecting your location, clicking on the product you need, and choosing the harvest payment option. When your application is determined, selected retailer’s contact information will automatically appear on your screen. You can complete your shopping within seven days with the verification code.
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I want to buy my agricultural inputs and pay in cash. What should I do?
You can create your application entry by logging into the Tarfin Mobil application, selecting your location, clicking on the product you need, selecting the cash payment option. When your application is determined, selected retailer’s contact information will automatically appear on your screen. You can complete your shopping within seven days with the verification code.
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How do you deliver agricultural inputs?
After your purchase, you can see contact information about the retailer you selected on the screen. You can contact the retailer and receive your products with the shipping service, shipping by cargo is not available for the moment. The shipping fee is determined by the retailer and is based on distance and type of product purchased.
Payment
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Where should I make my payment at harvest?
You can send your due payment by wire transfer on the payment day you specify while shopping, or you can pay at contracted bank branches in your district. Bank details will be sent to you by SMS before the harvest day you selected. You can also check the bank branch and payment due date by logging in via the Tarfin Mobil. You will not pay any collection charges, commissions, or additional charges on the pay date. If you want to pay before your due date, you can reach us via the phone numbers below. For questions about payment, you can contact us via the Tarfin Farmer Support Line at 0850 346 81 82.
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How can I find the contracted bank branch?
Bank information will be sent to you as a message before the harvest day you selected. You can easily find out the bank you will pay from in the profile section of the login page on Tarfin Mobil. If you have any questions on the subject, you can reach our customer representatives and get information via the Tarfin Farmer Support Line on 0850 346 81 82.
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Can I pay before the harvest?
Yes, you can make your payment on any date you want. If you pay early, the early payment discount you receive will automatically be reflected in your next order.
Retailers
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In which regions does Tarfin operate?
Tarfin operates all over Turkey with over 800 retailers.
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How can I find an authorized Tarfin retailer
You can view retailers in your region by checking Tarfin Mobil.
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Who can become a Tarfin-authorized retailer?
Any enterprises that are authorized to sell agricultural inputs such as fertilizers, feed, seeds, irrigation systems, and fuel oil can be Tarfin authorized retailer.
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How can I become an authorized Tarfin retailer?
You can apply to become an authorized Tarfin retailer by clicking the "Apply Now" button on our website https://tarfin.com/satis-noktasi-ol. After your application, our regional manager will contact you and give you the detailed information.
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Do I have to pay a membership fee to become an authorized Tarfin retailer?
You do not have to pay any fee to become an authorized Tarfin retailer.
Tarfin Farmer Support Line
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