Customer Journey and Segmentation Associate

We are looking for tech-savvy and innovative Customer Journey and Segmentation Associate who has entrepreneurial mindset to drive sustainable customer relationship and loyalty strategies for our fast-growing fin-tech company.

Who we are:

If you would like to get to know our Marketing team, here are our own Tarfin experiences from the viewpoint of the team!

The role:

We are looking for proactive and analytical team member for our growing team. You’ll be responsible for creating sustainable engagements with our customers and maximize retention by offering different communication and campaign strategies. We expect Tarfin’s Customer Journey Associate to research, develop and apply new projects to help thousands of farmers instantly save money on their farm inputs purchases. As a Customer Journey Associate, you will analyze the available data and spot growth strategies by working with other teams.



About You:

Why Tarfin?

Tarfin is a digital platform that provides farmers with access to high-quality farm inputs with competitive credit terms. Our mission is to use cutting-edge technology and big data analytics to reduce the costs of fertilizers, feed and other farm inputs. We are making agriculture profitable even for the country's smaller, underbanked farmers.

Tarfin is the most innovative company in its space: We are the first digital platform to focus on providing instant credit terms to farmers, first fintech company to partner with Turkey’s Credit Bureau for data sharing in agriculture, and the first non-financial services company to issue and sell an asset-backed security. Tarfin is a post-Series A scale-up backed by Quona Capital, Syngenta Ventures, Elevator Ventures, Collective Spark Fund and Wamda Capital.

Why this job is exciting

Tarfin’s marketing team researches, develops, and manages marketing projects to help thousands of farmers access to their products and instantly save money on their purchases. You will be part of our team and build a brand that helps farmers sustain their agricultural production.

By joining the marketing team, you will be a partner in Tarfin's growth story and you will gain an experience that makes a difference with the responsibilities you take.

Would you like to take a look at how the first six months will go?

In a month;

Within three months;

Within six months;


Interview process

  1. We receive your applications
  2. Our marketing team examines your application in detail and determines whether it meets the qualifications for the position. (We will let you know if there is another open position that we think might be better for you.)


And our Phase One begins;

  1. Our Human Resources team will reach you and schedule a 45-minute meeting.
  2. To answer your questions about Tarfin, our HR team provides information about Tarfin.
  3. We listen to your valuable experiences, the wonderful projects you have accomplished, the subjects you are an expert in and are eager to learn. “What did you aim for in your projects, how did you choose the methods you used while carrying out the project, what kind of result did you get, were you satisfied with the result you achieved?” questions are among the ones we are curious about!
  4. Our marketing team leader tells you what kind of a team we are, what kind of strategy we follow while working, our perspective, the projects we carry out and the projects we are dying to carry out. Our marketing team leader informs you about the tools we use, the external resources we benefit from.
  5. After answering your questions, we ask a few questions and focus on your background and give you feedback.
  6. We have a task that we expect you to submit in a few days! If you want to do this task and continue the process, we will send it to you. Don't forget that we are always available for any issue you have in mind.
  7. Towards the end of the 45-minute meeting, our HR team ends the meeting by talking about life in Tarfin, our corporate culture and our values.


Our Task Phase;


The last step of the interview process;